4 tips to boost your members' commitment through better follow-up!

One of the best ways to increase customer commitment is to set up a loyalty program. You can keep them coming back by motivating them and keeping track of their progress. Discover all our tips for keeping your customers on board in a comprehensive article by AZEOO!

Personalize your members' experience

A member who feels valued is more likely to increase his or her loyalty. This is made possible by personalizing your members' experience. With the right digital solution, you'll be able to access information and data about your members, enabling you to monitor their skills and development on a personalized basis.

Set achievable goals

It's vital to propose objectives that are within your customers' reach. The adverse effect of failure will be a loss of motivation and growing frustration.

That's why the goals you set them need to be achievable to be motivating and increase their commitment. You can break them down into manageable chunks and, if available, display them in your sports coaching application. Encourage them every step of the way to success.

Reward their achievements

Rewarding members who achieve good results is also a way of increasing their commitment. This can be in the form of awards, praise or titles. The recognition they receive will boost their self-esteem. Performance tracking then comes into play in the sense that you can compile them in order to reward those who have performed best.

Set up challenges

What could be more motivating than completing challenges within a sporting community? Community challenges are therefore a good way of using the data linked to each person's skills to compare them. Naturally, this is easier to do with all-in-one coaching software, but whether it's inside or outside your gym, anything is possible.

In conclusion, performance tracking can be used in a number of ways, all with the aim of benefiting both you and your customers. So don't hesitate to take advantage!